Privacy Policy

1. Introduction

Salois Digital ("we," "us," or "our") operates the website saloisdigital.com and provides AI-powered digital marketing services including AI Voice Agents, Google Ads management, organic search marketing, and website development for small businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide when you interact with our website or services, including:

• Name, email address, phone number, and business name when you fill out a contact form or request a consultation
• Billing and payment information when you purchase our services
• Business details relevant to the marketing services we provide (industry, service area, target audience)
• Communications you send to us via email, phone, or through our website

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms that led you to our site
• Cookies and similar tracking technologies (see Section 5 below)

Information from AI Voice Agent Interactions

If you call our AI Voice Agent demo line or if your business uses our AI Voice Agent service, we may collect:

• Phone number and caller information
• Call recordings and transcripts for quality assurance and service improvement
• Information provided during the call (name, service request, appointment details)
• Call duration and metadata

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our digital marketing services
• Respond to your inquiries and fulfill your service requests
• Process payments and manage your account
• Send you service-related communications, updates, and marketing materials (with your consent)
• Analyze website usage to improve user experience and site performance
• Optimize advertising campaigns on your behalf (for clients)
• Train and improve our AI Voice Agent technology
• Comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with third-party service providers (hosting, analytics, payment processing, advertising platforms) who need access to your information to perform services on our behalf. These providers are contractually obligated to protect your information.
• Advertising Platforms: When managing Google Ads or other advertising campaigns for clients, we share necessary campaign data with the relevant advertising platforms (Google, Meta/Facebook).
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for the website to function properly (session management, security).
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics or similar tools).
• Advertising Cookies: Used to deliver relevant advertisements and track campaign performance (Google Ads conversion tracking, Meta Pixel).

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
• Do Not Sell: We do not sell personal information. If you are a California resident, you have the right to confirm this under the CCPA.

To exercise any of these rights, please contact us using the information in Section 11 below.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Salois Digital
Email: michael@saloisdigital.com
Phone: (858) 215-4034
Website: saloisdigital.com