Straight answers to the questions every small business owner asks before committing to a marketing partner.
Do I need to sign a long-term contract?
No. We don’t lock you into 6-month or 12-month commitments like most agencies do. Our plans are month-to-month because we believe our results speak for themselves. If we’re booking you more jobs and growing your revenue, you’ll want to keep working with us. If not, you’re free to cancel anytime. We earn your business every single month.
Is there a setup fee?
No hidden setup fees. The monthly price you see is the monthly price you pay. For the Autopilot plan, the custom website build is included at no extra charge — most agencies charge $2,500 to $5,000 for that alone. The only additional cost on any plan is your ad spend budget if you’re running Google Ads, which goes directly to Google, not to us.
How much should I budget for Google Ads spend?
Ad spend is separate from the management fee and goes directly to Google. For most local small businesses, we recommend starting with $500 to $1,500 per month in ad spend. That’s enough to generate consistent calls in a local market. We’ll give you a specific recommendation during your free audit based on your industry, competition, and service area. You control the budget — we make sure every dollar works as hard as possible.
What if I just want the AI Voice Agent and nothing else?
That’s exactly what the Never Miss plan is for. At $497 per month, you get the full AI Voice Agent — 24/7 call answering, lead qualification, appointment booking, call recordings, and monthly optimization. It’s the perfect starting point if you already have marketing driving calls but you’re losing leads because nobody’s answering the phone. Many clients start here and add Google Ads or SEO later once they see how many leads the AI is capturing.
How is this different from hiring a receptionist?
A full-time receptionist costs $35,000 to $50,000 per year in salary alone — plus benefits, training, sick days, and turnover. And they still can’t answer calls at midnight, on weekends, or when they’re on the other line. The AI Voice Agent costs a fraction of that, works every hour of every day, never calls in sick, and handles multiple calls simultaneously. It’s not about replacing your team — it’s about catching the calls they physically can’t get to.
How do I know if my marketing is actually working?
Every plan includes transparent reporting that tracks the metrics that matter: calls received, leads qualified, appointments booked, and cost per booked job. We don’t bury you in vanity metrics like impressions and click-through rates. You’ll know exactly how many leads came in, where they came from, and whether they converted into paying customers. Growth Engine and Autopilot clients also get full pipeline visibility — you can trace every booked appointment back to the specific ad or search that generated it.
Can I upgrade my plan later?
Absolutely. Many clients start with Never Miss, see the impact of catching every call, and then upgrade to Growth Engine to start driving more traffic. There’s no penalty or waiting period to move up. Just let us know, and we’ll activate the next tier’s services within days. We designed the plans to scale with you, not hold you back.
What makes Salois Digital worth it compared to cheaper options?
Cheaper agencies give you a dashboard and disappear. Big agencies like Hibu charge $3,000 to $10,000 per month, lock you into contracts, and route your calls through a generic support desk. At Salois Digital, you get something neither of those can offer: a connected system where your AI Voice Agent, your ads, your SEO, and your website all work together — managed by someone who picks up when you call. We’re not the cheapest, and we’re not the most expensive. We’re the one that actually works.